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Privacy Policy

Privacy Policy of Outdoor & Camping Comfort (www.occ.bg)

This Privacy Policy is intended to inform you how Outdoor Trading Ltd. (Outdoor & Camping Comfort), as a personal data controller, collects, uses, stores, and protects your personal data when you use the website and online store www.occ.bg.

1. Personal Data Controller
Outdoor Trading Ltd.
Website: www.occ.bg
UIC: 204612420
Address: 164 Tsarigradsko Shose Blvd., Sofia
Manager: Dimitar Zhelyazkov
Email: info@occ.bg

2. What personal data we collect
We collect only the necessary data, including:

2.1. Data provided by you:

  • First and last name
  • Phone number
  • Email address
  • Delivery address
  • Billing details (if necessary)
  • Content of inquiries or messages

2.2. Data collected automatically:

  • IP address
  • Device and browser data
  • Browsing behavior on the website
  • Visited pages and duration of stay
  • (through cookies and analytical tools)

3. Purposes for which we use personal data
Your personal data are processed for the following purposes:

  • Processing and delivery of placed orders
  • Contacting you regarding inquiries or orders
  • Issuing accounting documents
  • Improving the functionality and content of the website
  • Analyzing user behavior (for statistical purposes)
  • Compliance with legal obligations

4. Legal basis for processing
The processing of personal data is carried out on the following grounds:

  • Performance of a contract (placed order)
  • Legal obligation (accounting and tax legislation)
  • Legitimate interest (improving services)
  • Explicit consent (for example, for cookies and marketing, if used)

5. Disclosure of data to third parties
Your personal data may be disclosed to third parties only when this is necessary for:

  • Courier companies (for delivery of orders)
  • Accounting and audit services
  • IT service and hosting providers
  • Analytical services (e.g. Google Analytics)

All third parties process the data in accordance with the requirements of the GDPR and while observing appropriate protection measures.

We do not sell or provide personal data to third parties for marketing purposes.

6. Data retention period
Personal data are stored for the period necessary for:

  • Fulfillment of orders
  • Compliance with legal obligations (e.g. 10 years for accounting documents)
  • Resolution of disputes

After these periods expire, the data are deleted or anonymized.

7. Your rights
Under the GDPR, you have the right:

  • To obtain access to your personal data
  • To request correction of inaccurate data
  • To request deletion (“right to be forgotten”)
  • To restrict processing
  • To object to processing
  • To receive data portability
  • To withdraw your consent at any time

You may exercise your rights by contacting us.

8. Data security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

9. Cookies
The website uses cookies to ensure normal operation, analysis, and improvement of services. Detailed information can be found in the separate Cookies Policy.

10. Changes to the policy
This policy may be updated in the event of changes in legislation or the operation of the website. The current version will always be available at www.occ.bg.

11. Contact
For questions regarding the processing of personal data, you may contact us at:
Phone: 0899766667
Email: info@occ.bg

Last updated: April 2026